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Managed Services

We design and provide overall Telecom Network Maintenance Outsourcing Services (MS) for our client using the latest technology and adopting the best industry methodologies and best practice and also skilled resources to ensure that the network achieve excellence performance.

We have Dynamic Team that consist of highly qualified and experienced Professionals including Senior Management team, Consulting Engineers, Project Managers, Operational Service Manager, Service Supervisor, Technical Specialist (BSS/OSS) engineer, Field Operation engineer, CME technicians, Operation Service Administrator and Logistic & Facility officer.

Our Managed Services Framework Structure:

  • PMT Senior Management Team
  • Performance Services Management
  • Quality & Policy Control
  • Work Order Management System based on Application
  • Network Operation Center
  • Helpdesk 24×7
  • Service Coordinator and Finance Administration
  • Preventive Maintenance Database Administration
  • Cluster and Field Maintenance Team for :
    • Corrective Maintenance Services
    • Preventive Maintenance Services
    • Permanent /Mobile Genset Services
  • Rectification Service Team
  • Site Acceptance (ATP) Team
  • Integrated Management :
    • Spare part management
    • Site management
  • Field Vehicle Administration
  • Procurement and Logistic Management
  • Human Resources and Training Administration

Our Office Premises:

  • Head Office: Jakarta
  • Jabodetabek: Bogor and Bekasi
  • West Java: Bandung
  • Bali: Denpasar
  • Lombok: Mataram
  • East Java: Malang
  • Center Sumatra: Riau Mainland, Pekan Baru
  • Center Sumatra: Riau Island, Batam
  • North Sumatra: Medan
  • South Sumatra: Palembang

Our current Managed Services contracts managing several thousand Telecom sites from key Telecom Operators and Vendors in Indonesia.

With it proven track record and achievements in the industry, PMT has the substantial ability to provide the best in class services and support our customer for their network performance excellency and development plan.